Service
Hospitality cash register service
Always Support, Always Carefree
At Yourpos, we understand that a well-functioning POS system is the engine of your hospitality business. Our service department is available 24/7 so that you can concentrate on what really matters: your guests. Whether it's a routine update, an emergency repair, or a question about the operation of your system, we'll make sure your business keeps running smoothly. See all our services here.
24/7 accessibility
For urgent situations outside office hours
Quick and expert help
Questions or need help? Our service department is always ready to help you.
Expert installation
A thorough installation by our own technical staff prevents breakdowns and problems.
What can we do for you?
Our service department offers not only solutions, but also peace of mind. With our support, you can be sure that your POS system is always performing optimally.
Maintenance and software updates
Make sure your system is always running smoothly with the latest features.
Malfunctions and repairs
Quick solutions so you never have to stand still for long.
Consulting and training
Maximum utilization of your POS system through personal guidance.
Quick service
Our service department will pick up your requests quickly and provide you with prompt service so you can move on.
How does our service department work?
Please contact us
Call us or simply send a request to [email protected]
Diagnosis and solution
Our specialists will investigate the problem and solve it quickly and professionally. If needed, we will contact you by phone or email to discuss some options or perform actions.
Problem solved
In no time you will have your questions answered, we will adjust everything to your liking and your system will be running as it should again.
Frequently Asked Questions
What does service cost?
To provide every relationship with the best service, we deliver our systems with a service agreement. This means that our service is included and you can use the included services without hesitation or cost.
How soon can I get help?
Our breakdown service is available 24/7 for urgent problems that cannot wait until the next business day. All questions or other service requests we always try to handle immediately so you don't have to wait. Typically, we handle requests within one business day.
Is preventive maintenance included?
No, to keep your costs low we assume that you yourself clean the hardware every now and then according to the instruction. Since we choose our hardware carefully they hardly need preventive maintenance. Do you still desire an annual maintenance service? Then ask about our optional maintenance packages.
Always and everywhere the best and fast service
Service is our top priority! With Yourpos' service department, you are always assured of quick and expert help. Contact us today and find out how we keep your hospitality business running carefree!
